Privacy Policy

Introduction

Build 76 Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.build76.co.uk or use our services.

We are registered in England and Wales (Company Number: 16801822) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Build 76 Ltd is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@build76.co.uk
• Phone: 0161 399 5694
• Address: Bartle House, Oxford Court, Manchester, M2 3WQ

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request a quote
• Subscribe to our newsletter
• Create an account or place an order
• Communicate with us via email or phone

This may include:

• Name and job title
• Email address and phone number
• Business name and address
• Payment information (processed securely via third-party providers)
• Project requirements and preferences

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the information we collect to:

• Provide our services: Process orders, deliver projects, and provide customer support
• Communicate with you: Respond to enquiries, send project updates, and provide quotes
• Marketing: Send newsletters and promotional content (only with your consent)
• Improve our website: Analyse usage patterns to enhance user experience
• Legal compliance: Meet our legal and regulatory obligations
• Fraud prevention: Protect against fraudulent or illegal activity

Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Contract: Processing necessary to fulfil our contractual obligations
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legitimate interests: For business purposes that don't override your rights
• Legal obligation: Where processing is required by law

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Third parties who help us operate our business (e.g., hosting providers, payment processors, email services)
• Professional advisers: Accountants, lawyers, and other professionals as necessary
• Legal authorities: When required by law or to protect our legal rights

All third parties are contractually obligated to protect your data and use it only for specified purposes.

International Data Transfers

Some of our service providers may be located outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), or transfers to countries with adequate data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Client records: 7 years after the end of our business relationship (for legal and tax purposes)
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: Up to 26 months
• Enquiry data: 2 years if no business relationship is established

After these periods, we securely delete or anonymise your data.

Your Rights

Under UK GDPR, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests or for marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@build76.co.uk. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for data in transit
• Secure hosting with reputable providers
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you and relevant authorities of any data breach as required by law.

Cookies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us:

• Make our website work properly (essential cookies)
• Understand how visitors use our site (analytics cookies)
• Remember your preferences (functional cookies)
• Deliver relevant content and measure effectiveness (marketing cookies, with your consent)

For detailed information about the specific cookies we use, their purposes, durations, and how to manage your preferences, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.